The situation
EME (Electromagnetic Energy) compliance and ACMA reporting in Australian telecom historically involve significant manual work — pulling configuration from network elements, reconciling against regulatory thresholds, formatting reports, and chasing exceptions. The workflow was held together by spreadsheets, email, and the patience of the engineering team.
What we did
We designed and built an AWS-native automation system that reads source data on a schedule, applies the regulatory rules, surfaces exceptions through a web admin interface, and produces audit-ready reports. The engineering team moved from running the workflow manually to supervising it.
The architecture was deliberately boring — Lambda + Step Functions + PostgreSQL + a small Next.js admin — chosen because the operations team needs to run, debug, and extend it without us.
Why this matters
L2 work is where most of the actual operating cost of a business lives. Replacing manual processes with reliable systems compounds quickly: hours of toil disappear, errors drop, and the team starts asking what else could work this way.
Full case study with metrics is being prepared, subject to client review.